Imprint / Legal Notice
In accordance with Austrian law (ECG - E-Commerce Gesetz) and EU regulations, we provide the following legal information:
Business Information
Business Name: ToddleMusic
Owner: Simon Plieseis
Address:
Eva-Maria-Mazzucco-Platz 2
1220 Wien
Austria
Phone: +43 660 9518389
Email: [email protected]
Privacy Contact: [email protected]
VAT ID: ATU80348205
Service Description
ToddleMusic provides custom-made, personalized songs for toddlers. Each song is handcrafted and created manually by our team, tailored to your child's name and preferences.
- Custom-written lyrics personalized with your child's name
- Professional music composition and recording
- Delivery of MP3 audio files (typically 2 variations per song)
- Printable lyric sheet available as optional add-on
- Delivery within 24–48 hours (or 12 hours for express orders)
Payment & Delivery
Payment Methods: We accept major credit and debit cards through Stripe. Payment is processed securely and in advance.
Delivery: Digital delivery via email within 24–48 hours (or 12h for express orders). Completed songs are delivered as MP3 download links.
Supervisory Authority
For consumer protection and data protection matters, you can contact:
Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Wien, Austria
Website: www.dsb.gv.at
Email: [email protected]
Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR). If you are a consumer resident in the EU, you can use this platform to resolve disputes:
https://ec.europa.eu/consumers/odr
You can also contact us directly at [email protected] to resolve any issues.
Legal Documents
Privacy Policy
Our privacy policy explains how we collect, use, and protect your personal data in accordance with GDPR.
View Privacy PolicyTerms & Conditions
Our terms and conditions outline the service agreement, refund policy, and your rights as a customer.
View TermsContact
For general inquiries, questions, or support, please contact us:
Phone: +43 660 9518389
Email: [email protected]
We typically respond within 24-48 hours during business days (Monday-Friday, 9:00 AM - 6:00 PM CET).